Welcome to Nikenga.com. These Terms & Conditions (“Terms”) govern your use of our website, hosting services, reseller plans, and domain registration. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. Definitions

  • “We”, “Us”, “Our” refer to Nikenga Web Hosting Nigeria.
  • “You”, “Your” refer to the customer, client, or user of our services.
  • “Services” include web hosting, reseller hosting, domain registration, business email, and related solutions offered by Nikenga.com.

2. Eligibility

  • You must be at least 18 years old to use our services.
  • By using our services, you confirm that the information you provide is accurate and complete.

3. Account Registration & Security

  • You are responsible for maintaining the confidentiality of your account login details.
  • You agree to notify us immediately of any unauthorized use of your account.
  • Nikenga.com is not liable for losses arising from unauthorized access caused by your negligence.

4. Services Provided

  • Web Hosting: Shared hosting, VPS, and reseller packages.
  • Domain Registration: .ng and other global domains.
  • Email Hosting: Professional business email solutions.
  • We may modify, update, or discontinue services at any time.

5. Payments & Billing

  • All payments must be made in Nigerian Naira (₦) unless stated otherwise.
  • Services are billed on a subscription basis (monthly, quarterly, or annually).
  • Failure to pay may result in suspension or termination of services.
  • Refunds (if applicable) are subject to our refund policy.

6. Acceptable Use Policy (AUP)

You agree not to use our services for:

  • Hosting or distributing malware, spam, or illegal content.
  • Engaging in fraudulent, abusive, or harmful activities.
  • Violating Nigerian laws or international regulations.

Violation of this policy may result in immediate account suspension or termination.

7. Intellectual Property

  • All content on Nikenga.com (logos, text, designs, software) is the property of Nikenga Web Hosting Nigeria unless otherwise stated.
  • You may not copy, reproduce, or distribute our content without prior written permission.

8. Limitation of Liability

  • We strive to provide reliable and secure hosting but cannot guarantee uninterrupted service.
  • Nikenga.com is not liable for damages resulting from downtime, data loss, or unauthorized access beyond our control.
  • Our total liability shall not exceed the amount paid by you for the service in question.

9. Termination

  • You may terminate your account at any time by contacting support.
  • We reserve the right to suspend or terminate your account if you violate these Terms or engage in prohibited activities.

10. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in Nigerian courts.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of our services after changes indicates acceptance of the new Terms.

12. Contact Information

For questions regarding these Terms & Conditions, contact us:

Nikenga Web Hosting Services
📧 Email: support@nikenga.com
📞 Phone: +234 8071376000
📍 Address: 1 Omenihu Estate Close UM. Abia State.